Everything Operational

Past Incidents

July 2026

New Search & Management Pages (Opt‑In Preview)

Resolved

We're excited to announce that new Search & Management pages will be available in the Elevent Back Office!

These updated pages have been redesigned to provide a cleaner, more modern experience, making it easier to find information, manage records, and complete day‑to‑day tasks more efficiently.

What's New?

Fresh, modern interface
Improved search experience
Enhanced management workflows
Faster access to commonly used actions
Foundation for future enhancements and new capabilities
Opt‑In Preview
This update will be available as an optional preview, allowing you to explore the new experience while continuing to use the current pages if preferred.

We encourage you to give the new interface a try and share your feedback as we continue to refine and expand the experience.

The Elevent Team

Jul 28, 2026 2:38 pm
Planned

We're excited to announce that new Search & Management pages will be available in the Elevent Back Office starting tomorrow.

These updated pages have been redesigned to provide a cleaner, more modern experience, making it easier to find information, manage records, and complete day‑to‑day tasks more efficiently.

What's New?

  • Fresh, modern interface
  • Improved search experience
  • Enhanced management workflows
  • Faster access to commonly used actions
  • Foundation for future enhancements and new capabilities
  • Opt‑In Preview

This update will be available as an optional preview, allowing you to explore the new experience while continuing to use the current pages if preferred.

We encourage you to give the new interface a try and share your feedback as we continue to refine and expand the experience.

Stay tuned for more details tomorrow!

The Elevent Team

Jul 27, 2026 6:44 pm
June 2026

High Traffice Impacting Speed Of Sales

Resolved

Speed back to normal.

Jun 4, 2026 6:48 pm
Monitoring

We are currently experiencing a high volume of traffic across our websites due to increased demand. This may impact performance on widgets and goelevent.com.

Our development team is actively monitoring the situation and working to ensure any disruption is minimized. During this time, customers may experience slightly longer checkout times; however, all sales are continuing to process as normal.

We will provide an update once traffic levels stabilize and performance returns to normal.

Jun 4, 2026 4:26 pm
April 2026

QZ Tray Update

Resolved

This has been released.

Jun 4, 2026 6:47 pm
Identified

Keep Alert for the update on your, if you run into issues please follow the steps outlined by QZ.

https://docs.flourishsoftware.com/article/rylx5nkw9h-qz-tray-not-connecting-or-printer-printing-blanks

Apr 24, 2026 3:02 pm
Resolved

Updated

Apr 14, 2026 6:26 pm
Planned

We want to let you know about an upcoming browser security change that may affect printing for customers who use QZ Tray.

Google Chrome is rolling out an update (starting with Chrome 147) that adds extra security checks when a website connects to local software like QZ Tray. This change will affect all QZ Tray users once the update reaches your browser.

What you’ll notice
The first time you print after this update, Chrome will show a new pop‑up asking for permission to connect to your local network.
Even though QZ Tray only connects to your own computer (not other devices), the message may sound concerning. If this pop‑up is blocked, printing will not work until it is allowed.

What you need to do

When you see the new Chrome pop‑up, choose “Allow”
Printing will then continue to work as normal
No other setup or changes are required

Why this is happening
This change comes from new browser security rules designed to protect users from malicious activity. While well‑intended, they are being rolled out quickly and apply broadly—including to trusted tools like QZ Tray.

We recommend letting your staff know about this ahead of time so it doesn’t interrupt printing.

We’ll share more guidance if anything changes. If you have questions or need help, please contact us anytime.

Thank you,

Apr 7, 2026 5:17 pm
December 2025

AWS and Cloudflare outage

Resolved

Incidents from both providers seem to be resolved.

Dec 15, 2025 5:45 pm
Monitoring

Please be aware that there is AWS and Cloudflare outage that may affect loading of some Elevent components such as Box Office.

We will continue to monitor the situation.

Dec 15, 2025 3:00 pm